Sassy Culture ("we" and "us") is the operator of (support@sassyculture.in) (www.sassyculture.in).
FREE SHIPPING
We are glad to bring our customers great value and service. That's why we provide free shipping for Prepaid Orders from our warehouses.
LOST/MISSING PACKAGES
Sassy Culture are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before pressing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
SHIPPING TIME
Max delivery time – 5-7 business days.
All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.